Organizational challenges of the IoT

- Apr 23, 2019-

Another continuing IoT challenge is a constant that goes beyond the Internet of Things: technology is relatively easy to implement, but people are hard.

Despite the security threats that need to provide better sensors for some applications, it seems common to think that there are many techniques that can do useful things. However, overcoming political and organizational challenges is very difficult.

These challenges may hinder the organization's development in other environments, such as truly thinking like a customer. For example, Bernardo Rodriguez, chief digital officer at J.D. Power, points out that some of the related car features only make users feel more complicated. “Building new technologies is not enough and must solve the problem,” he said.

David Elges, Boston's chief information officer, described how different departments can control the different parts of Boston's urban infrastructure and the difficulty of departmental coordination. He said it is often difficult to bring together information technology (IT) and operational technology (OT) professionals to create a comprehensive strategy that can justify its rationality in public budgets.